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Consumer Financial Protection Bureau
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The Dodd Frank Wall Street Reform and Consumer Protection Act was signed into law on July 21, 2010, in response to the financial crisis of 2008 – 2009. As part of the act, the Consumer Financial Protection Bureau (CFPB) was created. Among other things, the CFPB held mortgage lenders responsible for their third party vendors, such as title companies.

In response, the title industry, working through its national trade organization, The American Land Title Association (ALTA) proposed a series of “best practices” to be adopted by members. (ALTA Best Practices) The intent was that the mortgage companies could be confident that those title agents who adopted and adhered to these best practices had taken responsible steps to protect their clients personal non-public information, and had adopted policies, procedures, and standards to treat clients in a professional, ethical, and timely manner.

In 2014 Veritas Title Partners approved the adoption and implementation of the American Land Title Association’s ALTA Title Insurance and Settlement Company Best Practices. A copy of which can be viewed at this hyperlink: ALTA Title Insurance and Settlement Company Best Practices. Please note that Veritas Title Partners intent is to closely follow the ALTA’s Best Practices recommendations.

Veritas Title Partners Best Practices are broken down into seven pillars listed below:

Veritas Title Partners Best Practices Policies may be downloaded in their entirety here

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